Below you will find our analysis on Sweatcoin's safety regarding security and data privacy. You carry your cell phone everywhere, your location is known by your smartphone service provider and your smartphone operating system maker at the very least. You have already granted access to a dozen+ apps. The app is downloaded directly from the App Store for iPhone or Google Play store for Android phones. The sweat coin app does NOT ask for either a credit card or your Social Security number. After spending extensive time and analysis, Sweatcoin is very safe in our opinion. In the companies first official blog post they state in no uncertain terms "We want to say this loud and clear: we don’t sell your data, and never will". That's covers that as far as we're concerned. This is the type of ethical action we have seen and expect to continue to see from the team at Sweatco ltd. For official answers to your privacy and safety questions, visit https://community.sweatco.in/
This just launched forum will give you access to both influencers and SWC staff.
Is Sweatcoin a Scam?
Although I do not know the founders personally, we have watched them do the right thing for the last 3 years. They passed the vetting process by some very well know Venture Capital firms receiving a $5,700,000 investment. Finally, The App is free and they hardly ask for any data. I can't make guarantees but I have found nothing that leads me to believe anything strange is going on. One additional note: The founders of Sweatcoin are in a positions to profit an extraordinary amount of money if they can execute on the move to blockchain. See additional thoughts and analysis in our page on SWC Legitimacy. We can not see the benefit to the owners of Sweatcoin App being a scam outweighing the money they are poised to make by operating the business.
Your Data is protected by Bank Level encryption. The App is downloaded directly from the iPhone App or Google Play official stores. Greatly increases safety.
Your location is known by both your cellular service provider, phone maker, operating system maker and multiple apps. Sweatcoin uses the data you are already providing.
The Sweatcoin App does not ask for your Social Security number, drivers license, Personal Image or Credit Card information.
We couldn't find the Sweatcoin FAQ online (outside of the app) so we took some time to post them here. The Official FAQ and Help Contact info can be found in the app.
Can I force quit (swipe away) Sweatcoin?
Force quitting Sweatcoin stops the app from running, meaning no step counting. Unfortunately, there's no way for us to count and verify steps when the app has been quit.
Note: this is different from having Sweatcoin running in the background (i.e. using other apps or returning to your phone home screen).
Please keep the Sweatcoin running in the background. The app has been engineered to be extremely battery efficient, and shouldn’t use significant power. There really is no benefit to you or your device in force quitting Sweatcoin... You’ll just be missing out on Sweatcoins that would have been yours if the app was running.
So, please DON’T FORCE QUIT!
How can I improve my step conversion?
First thing's first, check out this video - http://bit.ly/stepconversion.
If your conversion rate of steps to Sweatcoins is way lower than 65% (which is about the average for all users), remember to:
1) Never force quit (swipe up) the app from the list of open apps
2) Always have the latest version of the app installed
If you're doing this, and you're still experiencing issues, try this out:
1) Force send all steps from the info screen > go outside and walk 500 steps while keeping our app open > force send steps again
2) If your conversion is good in this instance then the only thing you need to do is to keep our app alive in the background. Do not force quit it or check on it regularly especially at the beginning of your walk
If none of these tips work, and your conversion remains VERY LOW or ZERO then it is likely that your GPS chip is playing up.
To check this, please go to iPhone Settings > General > Reset > Reset Location & Privacy or use this app - http://bit.ly/gps435df to check if your GPS chip is faulty:
- The accuracy should be below 65
- The speed should be between 0 and 5
- Direction should NOT be -1
If any of the inputs you get are different from the above, there is an issue with your GPS chip, so please take your phone to an Apple store. If everything checks out, but you are still converting well less than 65% of your steps, then bear the following in mind:
1) Everyone underestimates the amount of walking they do indoors (35% is the average). In your case, you may be walking indoors more than the average user
2) Moving between tall buildings or between dense tree cover or in a canyon can affect the GPS signal and result in steps being not counted
3) Walking at extremely slow speeds (walking with kids in a park) can result in steps not being counted
4) Using a protective phone case can impact step conversion in some rare instances. Try using your phone briefly without it and see if there is any difference
If you ever find a better solution that improves your conversion, let us know. A bounty of Sweatcoins awaits!
I've tried everything and still can't improve my step conversion.
1) If you walk around constantly connected to public WiFi, your GPS signal can be blocked. More steps will be counted if you turn WiFi off when walking outdoors
2) Walking in tight spaces (e.g. a small garden), and not covering much distance (e.g. doing laps of your backyard) can result in steps not be converted. When possible, try walking in a straight line on an outdoor street
3) Tips for parents with young children: if your phone is in a stroller while you're walking, steps won't be counted since the phone isn't “bouncing” to indicate steps. Try keeping the phone in your pocket or a purse
We’ll be constantly adding tips and tricks here as soon as we receive them from Sweatcoiners.
Why doesn't Sweatcoin count indoor steps?
We would love to record indoor movement, but our algorithm is not able to verify movement taken indoors... yet. There is a lot of work under way to develop the functionality to do this, but it will take some time.
The app's algorithm removes steps that are not likely directly from exercise to eliminate the possibility of cheating and GPS helps us do this at the moment. After all the value of Sweatcoin will depend on our ability to ensure that every Sweatcoin that goes into circulation is earned by someone's sweat.
How does Sweatcoin's step algorithm work?
Right now, Sweatcoin's algorithm verifies about 65% of our users' total steps on average. We are working hard to increase this % over time as we improve our algorithm.
The algorithm is in place to ensure that all Sweatcoins are earned through hard work and movement. If it wasn’t this way, users could potentially cheat the system by doing things like shaking their phone or using the app in a car etc.
Our algorithm analyses steps collected directly by your phone and checks them against other data points like GPS location, speed, and consistency of movement.
Although it does much more, the algorithm performs the following critical checks:
1) Is any vital data missing (e.g. your GPS location is missing) - if yes then steps are not counted (so please be sure that you have a GPS signal)
2) Does data from different sources match (e.g. you moved 10 miles, but your phone reported 2 steps - it's likely you’re in a moving vehicle) if no then the steps are not counted
3) Does your data match a known pattern of cheating (e.g. shaking the phone up and down to mimic steps) - if yes (and we manually check this) steps won’t be counted.
Can I cash out my Sweatcoins to Paypal / my bank account?
At the moment it is not possible to cash out Sweatcoins via Paypal or bank transfer.
The long term vision is to make Sweatcoin a fully fledged currency, that'll be listed on exchanges .But don't wait for this, please spend your Sweatcoins in the marketplace with our brand partners. Paypal and Amazon vouchers are featured regularly, especially if you are inviting loads of friends!
Please note that the offers change at least once a day and if you do not see something you like today, then pop back tomorrow!
How does Sweatcoin (Sweatco ltd.) make money?
We make money off our partnerships with brands in our marketplace and we are starting to establish partnerships with big healthcare and insurance partners. Longer-term, we are committed to working with national and local governments in helping them achieve their goals of making their citizens/residents more physically active.
How do I spend my Sweatcoin?
You can use your Sweatcoins to buy goods and services from brands on the marketplace. To access your marketplace -
On Android: Swipe right on the tracking screen.
On iPhone: Click on the "marketplace" icon along the bottom (furthest icon on the left).
The offers in our marketplace change at least once a day. Keep your eye out for something you might like and get buying.
If you do see something you like, click the offer to get more info. A lot of offers are completely free, whilst some are discounted and still require you to purchase with $/£ from the brand.
When you're ready to select an offer, click the “Buy” button to purchase it with your Sweatcoins. You will receive a purchase receipt with instructions on how to complete your purchase. You will have to finalize the purchase directly on the brand’s site.
How many steps does it take to earn 1 Sweatcoin?
1,000 verified steps convert to 1 Sweatcoin, minus a small 5% commission which we take, so if you walk 10,000 steps a day you will earn 9.5 Sweatcoins. We're working hard to improve our conversion rate and the value of each Sweatcoin over time.
Does Sweatcoin impact battery life?
On most Android and iOS devices we do not see any battery usage issues, however on a handful of devices we do and we will get to the bottom of this very soon! When we first started on iOS, battery drain was an issue. With some tech wizardry over the past year, the iOS app is no longer in the top-5 battery drainers on most iPhones.
If you are experiencing battery consumption issues, please try turning on battery saver (look for the small "battery" icon on the left of your main progress bar). This will greatly reduce battery consumption, however it can reduce steps counting or steps being lost at the beginning of each walk. To avoid this happening, simply open the app when you leave your home or office.
Please keep half an eye on our updates as we release them regularly as we work through some of these issues.
How does Sweatcoin work?
Sweatcoin works by tracking and verifying your outdoor steps using your phone’s accelerometers and GPS location, using our verification algorithm. Your steps get converted into our currency - Sweatcoins.
1,000 outdoor steps = 0.95 Sweatcoins. We charge a small 5% commission per Sweatcoin created. This is so we can keep our lights on, and continue to provide Sweatcoin for free.
Currently Sweatcoin can only convert outdoor steps because GPS is one of the inputs. This means that your indoor steps (including gym, treadmill, etc.) will not count… for now! We’re working to develop the functionality to do this, but it will take some time.
We created Sweatcoin with the desire to help people move more and stay motivated along the way. We are a small passionate team and want to deliver you all the best product possible, but understand that there are still some things that can be improved. We'll get there soon!
Do Sweatcoin expire?
Sweatcoins do not expire.
Do I need to have mobile data enabled for the app to work?
Sweatcoin can function without mobile data, as it catches back up when you enter a wifi zone. The app continues to work in the background tracking steps and geolocation.
As long as there's an active GPS signal, Sweatcoin will function without data. However, your phone needs to connect to our servers once a day to send us your data for verification and for you to receive your Sweatcoins.
You can simply go to your mobile data settings and elect for our app to exchange data with the server only when you have a wifi signal. This will not stop our app from counting, but will delay you receiving your Sweatcoins or being able to see our marketplace in real time.
Does Sweatcoin cost anything?
Sweatcoin is completely free!
Even upgrades of Membership levels are paid for in Sweatcoins, not cash. Some of the offers in the marketplace might require additional out of pocket expenses, however it is completely up to you whether you take these up.
Why can't I link my debit or credit card within the app?
Sweatcoin does not cost you anything as Sweatcoins are earned by physical movement, and are therefore not purchasable within our app. We also don’t take any payment for the offers that appear in our marketplace, as this is managed by each brand directly. For this reason there is no option for you to link a prepaid debit or credit card.
Why can't I use wearables like Fitbit or Garmin with Sweatcoin?
Currently Sweatcoin only tracks your steps on iPhone, Android smartphones or on Apple Watch 2/3, as we need to use GPS data to verify steps before converting them into Sweatcoins (and a lot of wearable devices don’t have a GPS chip).
Another reason we don’t currently integrate with all wearables is that our algorithm removes steps that are not likely directly from exercise (up to 30% of certain wearable devices’ steps can come from other means in our experience) to eliminate the possibility of cheating.
However, we are currently in talks with some major wearables brands to integrate Sweatcoin into their products.
Watch this space!
What if I uninstall the app and then reinstall it later? Will I lose my Coins?
If you uninstall the app (but don't initiate a delete account request), you will be able to reinstall it at a later date and access your old account - as long as you use the same email address that you used when registering the first time.
Is Sweatcoin a Cryptocurrency?
Currently Sweatcoin is not on a blockchain, therefore is not considered a cryptocurrency.
Our long term vision and roadmap is to make Sweatcoin a fully fledged currency, that'll be listed on exchanges - just like cryptocurencies bitcoin or Ether. We hope at some point soon, your physical movement will become tradable on the open market! Currently our daily transaction volume is in excess of that of the Bitcoin network, therefore achieving this is not a trivial task, but we are confident we'll get there!
What are Membership levels, and how do I change my levels?
By default users can only earn a maximum of 5 Sweatcoins per day. You can increase the number of Sweatcoins you can earn per day by choosing a higher Membership level. Upgrading is charged monthly in Sweatcoins, not $/£ so it doesn’t cost you anything other than your steps. Also all your friends on the app will see your level, so it’s a good way to humble brag!
There are a total of 4 levels currently available:
1. Mover - Free and allows you to earn up to 150 Sweatcoins per month
2. Shaker - 4.75 Sweatcoins a month and allows you to earn up to 300 Sweatcoins per month
3. Quaker - 20 Sweatcoins a month and allows you to earn up to 450 Sweatcoins per month
4. Breaker - 30 Sweatcoins a month and allows you to earn up to 600 Sweatcoins per month
To change your level, go to your Membership level page, click on the symbol for your current Membership level or on the "Change" button on your profile page. If all the levels above your current level are greyed out it means that you do not have enough Sweatcoins to upgrade… yet (so get walking!).
Device specific instructions below -
On Android: Main Screen > Profile Icon (centre bottom) > "Change" > Click the button with the monthly price for your desired level > Confirm
On iPhone: Main Screen > Profile > "Change" > Click the button with the monthly price for your desired level > Confirm
How do I check my Sweatcoin wallet?
Once earned, your Sweatcoins are automatically added to your wallet. You can see your current balance of Sweatcoins in your Wallet screen.
On Android: Open your profile and click "Wallet" from the top left corner. Your total balance also appears on your tracking screen under your profile photo next to your username.
On iPhone: Click on the "Wallet" icon along the bottom (second icon from the left).
What does the progress bar show?
The progress bar shows the number of Sweatcoin you’ve earned today vs. the daily maximum for your Membership level.
For example, if the progress bar shows 1.5 Sweatcoins out of 15, this means you've earned 1.5 Sweatcoins today out of a potential 15 that you could earn. Your steps are automatically verified and converted into Sweatcoins every 2,000 steps. Please note that it takes a little time for recent steps to be verified and converted, so you may see the progress bar updating throughout the day even if you're not actively walking.
Does Sweatcoin count my steps when it's in the background?
Yes, the app is able to track and convert steps while it runs in the background.
I don't like any of the offers in the marketplace.
The marketplace team are working very hard on getting more offers onto the platform and we have at least one new offer from one of our 160+ brands every day - check out the app after 8am daily for the newest offer!
We try to have a mix of attainable daily offers, as well as some bigger ticket marathon offers that are something to work towards.
The price in Sweatcoins of an offer generally depends on the brands' preference as it is them who offer you the goods, not Sweatcoin.
Let us know the sort of offers or brands you'd like to see on Sweatcoin and we'll see what we can do.
What are daily rewards?
Daily rewards provide another way for you to earn Sweatcoins, simply by watching an ad within the marketplace. To claim your daily reward, simply go to the marketplace screen, click "Claim it now" under the daily reward module, watch the ad from start to finish, and that's it - 1 Sweatcoin is all yours. To view the transaction check your wallet.
How do I become a Sweatcoin Influencer?
Here's how to become an influencer.
You will be able to earn unlimited Paypal cash vouchers and other attractive rewards for referring people via your personal invite link (find it in your Sweatcoin Profile > Settings > Find and Invite Friends > Copy). Your account is upgraded automatically as soon as the 30th person you invite registers on the app. Look out for a welcome email!
If you've done this already, and have earned your reward:
2) Please follow the instruction on your “purchase receipt to a T”:
- Make sure you email us from the email address you used for your Sweatcoin account
- Include your Sweatcoin user ID in the email (a screenshot of your profile is fine) and all other details mentioned in the receipt
- Your payment may take up to three working days to arrive as our team will need to do the necessary checks (plus the payment system can also take a bit of time)
What do I do if I get scammed?
A few users have reported being tricked by other users into sending them Sweatcoins, which they then steal. You should be very certain that you can trust an unknown user before sending them even a small amount of your hard earned Sweatcoins.
Any user promising to double or triple your Sweatcoins is most likely a scammer. Even if you send them a small amount of Sweatcoins and they do double them, this is often part of the scam. As soon as you send a bigger amount they will keep them.
But always remember, there are no tricks or hacks that will allow you to earn more Sweatcoins - only physical movement and referring friends!
Why does Sweatcoin need my location?
Our verification algorithm requires geo-location data to verify reported movement.
The algorithm is there to protect Sweatcoins’ value and prevent cheating. There is no alternative at this stage to geo-location data to calculate step count, however, if you have the battery saver set to “On” in our app it'll remain asleep while you are stationary and will only wake up when you’re on the move.
What are Marathon offers?
A marathon offer is something to work towards over the long term. We understand that mathematically some of the marathon offers would take many years to save up for, through walking only. Here's what we recommend for making marathon offers more attainable:
1) Try and walk 20K+ outdoor steps daily
2) Invite your friends and family members to Sweatcoin (you'll get 5 Sweatcoins for each new Sweatcoiner that joins)
How do I stop Sweatcoin from running?
If you want the app to completely stop and not generate any Sweatcoins then you can force quit it (when you double tap on the home button and flick the app away).
If you want to stop the app for a long period you can go to your device Settings > Privacy > Location Services > Sweatcoin > Switch Off (or something similar depending on your device).
Don’t forget to turn it back on when you want it to start generating Sweatcoins again. Needless to say that in all of these scenarios no Sweatcoins will be generated...
What devices does Sweatcoin fully support?
In order to accurately track movement, Sweatcoin requires devices with advanced sensors, specifically a pedometer (accelerometer and gyroscope), as well as GPS/geolocation sensor.
On Apple iPhones, the app uses the M7 motion coprocessor (plus later models) and the GPS sensor.
We fully support the following iOS devices:
- iPhone 5s and later
- Apple Watch 2 and later
We fully support about 50% of all Android devices listed on the Google Play Store, including most of the popular devices such as Samsung, Google, LG, Motorola, and many more.
How do I delete my account?
We're sorry you want to delete your account, can we do anything to persuade you? If not, thanks for downloading our app and giving us a go. Hopefully we'll see you again soon. Here's how to delete your account:
1) Contact us below
2) Choose “Delete account” from the drop down list
3) Type a reason for leaving
4) Click the paper plane icon in the top right hand corner
5) We'll then send you an email. Click the link and you're out - no more Sweatcoining
I sent Sweatcoins to the wrong person. What do I do?
If you send Sweatcoins to a friend and they didn’t receive them it is very likely you have sent them to the wrong user (normally with a similar username). Please always check the username when making a transfer or try sending a small amount first to make sure you are transferring Sweatcoins to the right person.
If you have done this, the quickest way of getting back your Sweatcoins is to contact the user you accidentally sent them to. We suggest sending 0.01 Sweatcoins to the user you accidentally sent them to, and ask them to send them back. Most users will do this. If you're not having any luck with this user, we can currently reverse a transaction for you. To have a transaction reversed, please contact us below, choose “My friend didn't get Sweatcoins I sent” from the drop down list, and specifically outline; the transaction that you need reversing and the username you intended to send Sweatcoins to.
Very soon the functionality allowing Sweatcoin to reverse transactions will cease (when we are on a blockchain), therefore the only way to get them back would be by contacting the other user. So please always be careful when sending Sweatcoins, and treat these transactions with the same attention to detail as you would when sending money to someone.
I got a new phone number, what do I do?
To do this simply download Sweatcoin on the new device (or if you're using the current device uninstall the app and then reinstall), and follow the steps below:
1) Input your profile name and allow the relevant permissions
2) Input your new phone number and verification code
3) Input your email from your old Sweatcoin account (you must use the email address of your old account for the account migration to work)
4) Then click “Yes”, after this message "'Your Name', this email is already used on an account with a different mobile number. Do you want to update that account number to xxx number"
5) Check your email and copy verification code
6) Input verification into the app
7) Go coin some sweat
How does Sweatcoin protect my privacy?
How do I block another user?
To block another user on Sweatcoin, click on their Profile > Find the three dots in the top right hand corner > Click “Block” > Read the pop up message > Click “Block” again.
Once blocked the other user won’t be able to find or see your profile, stats, transactions or send you Sweatcoin. We also won’t let them know that you’ve blocked them.
How do I logout of Sweatcoin (you can't)?
Sweatcoin supports only one account per number/device (see - http://sweatco.in/tnc for more details), so logging out is not an option.
If there is an important use case that we have missed, that requires us to change our position, let us know.
Can I send and receive Sweatcoins to friends / other users?
Any registered user can send & receive Sweatcoins. To transfer Sweatcoins, go to your Wallet and select 'Send to Friend' and fill in the person’s username, email or full telephone number including (+1 for US, or +44 for UK) at the start. You can also make direct transfers from your friend's profile page - just click the "Send" button.
Always triple check that you have the right username of the person you're trying to send to. Very soon the functionality allowing Sweatcoin to reverse transactions will cease. When this kicks in, if you accidentally send Sweatcoins to the wrong user, they would be lost to you... forever. Unless of course the other user was friendly enough to send them back!
What do I do if I have a technical issue with the App?
If you ever have recurring issues with the app such as; freezing, crashing or some other random technical issue, try the following:
1) Check that you are running the latest version of our app. If not, please install the latest version
2) If you are, force quit the app and then reopen
3) If this doesn't work, please delete the app and then reinstall it. Don't worry you won't lose your Sweatcoin account (just make sure you use the same email and number).
Image: Sweatcoin Scam or Legit
Me and Fred..Putting thoughts on tape and earning Sweatcoins. The talking in the back is a joke.. kinda. Great business lesson to be learned in giving away a great product for free. I've come to the conclusion that when Apps are free, users value them less and COMPLAIN about them more. Sweatco is offering a free product to motivate you to get healthier and earn money. Somehow every other tweet and instagram comment are people complaining. Just turn on the app, WALK and SAVE your earned SWC!!
Companies are partnering with SweatCo. and accepting sweatcoin to find new customers. Millions of people from a desirable demographic are looking at Sweatcoin offers. It's a great form of advertising for the partners. A type of introductory offer in most cases. IF Sweatcoin gains in value, the vendors can do extremely well selling their sweatcoin BUT regardless they got the access to potential new customers who tend to be young and affluent.
We like many of the Sweatcoin Rewards and have purchased quite a few. Initially we spent our earned Sweatcoins on the in-app rewards. As we continue to follow both the SweatCoin (SWC) market and Sweatco LTD. we have shifted to acquiring and saving our earnings. Not only do we feel that SWC will increase in value but there is no question that they will continue to improve the offerings available in the app.
The owner and publisher of this website is neither an owner or employee of SweatCo LTD. We receive compensation in the form of Sweatcoin for referring new users to the Sweatcoin app. Once you install the app on your iPhone or Android you will have the same opportunity for compensation for referring your friends and contacts.